Privacy Policy
Last updated: October 2026
This Privacy Policy explains how Russellyou Mold Help handles information when you visit russellyou.world, call the phone number on this website or send in a form. This page is a general template and is not legal advice.
What We Collect From You
When you fill out a form or make a call, you may give us details such as your name, phone number, email address, location and a short description of the mold problem in your home.
What Comes In Automatically
Some data arrives on its own while you browse. This can include your IP address, your browser and device type, the pages you open and the date and time of your visit. Calls to the phone number on this website may be tracked, and some may be recorded. This is done for quality checks and billing.
Why We Use Information
We use the information to:
- Match you with an independent mold inspection or remediation provider in your area
- Pass your request details to that provider so they can reach out to you
- Reply to your questions and messages
- See how people use this website and our phone lines
- Make the website and the service better
- Follow the law and guard against fraud or misuse
We do not ask for medical information. Please leave it out of forms and messages.
Who Else Sees It
Russellyou Mold Help is a referral service. When you ask for help, we send your contact details and request information to one or more independent providers or marketing partners. They use it to contact you about your request. These providers are separate businesses, and each has its own privacy practices.
We may also share data with companies that help run this website and our phone systems, such as hosting, analytics and call-tracking services. We may release information when the law requires it, or when we need to protect our rights.
We do not sell your personal information for money. Still, some laws count sharing data with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.
Cookies and Analytics
This website may use cookies and similar tools to learn how visitors use it. You can control cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.
Your Choices and Rights
Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@russellyou.world. We may need to confirm who you are before we act on it.
Security and How Long We Keep Data
We use reasonable safeguards to protect your information. Still, no way of storing or sending data is fully secure. We keep information only as long as we need it for the purposes above, or as long as the law requires.
Children
This website is not meant for children under 13. We do not knowingly collect personal information from them.
Updates to This Policy
We may change this policy from time to time. The date at the top shows when it was last updated.
Contact
Questions about this policy? Email contact@russellyou.world.
Reach a local provider
Found a musty smell or a dark patch? Send a request through the form, or Request a callback to check provider availability in St. Louis. There is no obligation to hire.
No obligation